Got a question?Frequently asked questions.
Quotes & pricing
How much does a project cost?
Every project is unique: the “from” prices on the site give you a ballpark. After your request we send you a free quote with the exact price, based on your needs.
How does payment work?
A 40% deposit on signing the quote starts the project; the balance is paid on delivery. Payment by bank transfer.
Is the quote free? Is it binding?
No, the quote is free and non-binding. You only commit once you sign it.
How it works
What are your lead times?
Usually 1–2 weeks for a logo or stationery, 2–4 weeks for a full identity or a website. In a rush? Tell us in your request.
How many revisions are included?
Two rounds of revisions are included in every project. Beyond that they are billed by time spent, always with your approval.
Do you work remotely?
Yes! We work with clients everywhere: everything happens by email, phone or video call.
Which file formats do I get?
Every format you need: high-resolution PDF for print, PNG and JPEG for web and socials, and vector source files depending on the project.
Websites & going live
Can you put my website online?
Yes, we handle everything: domain name, hosting, professional email ([email protected]), Google ranking and Google Business profile. The domain and email are in your name: you pay the provider directly (about €15 a year for a .fr domain and one mailbox), and we take care of the whole setup.
Will I own my website?
Yes. The domain is registered in your name and you get all the access details. You remain free to switch providers.
What is SEO?
It is what makes your site show up on Google when people search for your services. We optimise copy, speed, tags and your Google Business profile to rank well.